Putting people first
in humanitarian operations

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Ground Truth Solutions

Our mission is to ensure that people affected by crisis have a say in humanitarian action, from individual projects to global humanitarian reform.

We help people affected by crisis to influence:

Project

Mapping the user journeys of Syrian refugees receiving multi-purpose cash in Lebanon

In close collaboration with CAMEALEON and the World Food Programme, this project sets out to understand the experience of multi-purpose cash recipients from beginning to end. A human-centred design approach sheds light on factors like demographic characteristics, vulnerabilities, and points of interaction or “touchpoints” that enhance or frustrate recipients’ experiences.

Project

Perceptions on a pandemic inside Syria

We have partnered with the Humanitarian Needs Assessment Programme (HNAP) to hear how conflict-affected individuals inside Syria perceive the COVID-19 pandemic and response.

Project

Collecting community perceptions on COVID-19 in Iraq

In partnership with the UNOPS Iraq Information Centre (IIC), Ground Truth Solutions is collecting community perceptions data on the COVID-19 pandemic that will feed into the ongoing humanitarian response.

Opinion

Accountability to affected people is not a solo act

Slow progress on accountability to affected people is a stain on all humanitarian actors. We have always maintained that greater accountability to affected people can help drive more effective and inclusive humanitarian action. But the monkey needs to be put on the back of all the players, especially operational organisations and donors, and not just on those trying to help them to do the right thing.

Project

Collecting citizens and community actors’ perceptions on COVID-19 in CAR

In the Central African Republic (CAR), Ground Truth Solutions is working with UNICEF on the implementation of surveys gauging the perceptions of affected communities, humanitarian staff and other key actors on the on-going humanitarian response to COVID-19.

Project

Understanding the impact of COVID-19 on Cash and Voucher Assistance

We are working with key global actors such as CaLP and CashCap and in-country actors in CAR, Nigeria and Somalia to understand the wider impacts of COVID-19 on cash and voucher assistance, and their approaches to the current crisis.