Putting people first
in humanitarian operations

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Ground Truth Solutions

Our mission is to ensure that people affected by crisis have a say in humanitarian action, from individual projects to global humanitarian reform.

We help people affected by crisis to influence:


Humanitarian Voice Index

The Humanitarian Voice Index is a database that combines the data from all of Ground Truth Solutions’ major perceptual surveys since 2017. We use this data to analyse the state and trajectory of the humanitarian system from the perspective of affected people.


Responsible data management: balancing utility with risks

One of the core principles of humanitarian action is to Do No Harm (DNH). In the context of humanitarian data this principle can be applied in two ways, an exclusive focus on risk minimization on the one hand, and balancing risk with utility on the other.


Systematic feedback from Rohingya and host communities in Bangladesh

We are providing Rohingya communities in Bangladesh with a way to give systematic feedback to aid providers. To make sure that the views of affected communities inform humanitarian programming, we combine these efforts with training for aid providers.


Assessing the humanitarian data landscape

Ground Truth Solutions and Publish What You Fund are conducting research to understand the information needs of humanitarian actors and the challenges they face accessing it. By focusing on national aid providers, international NGOs, governments, and UN agencies in Iraq and Bangladesh, this project will provide recommendations on how to change open data to make it more useful and accessible to humanitarian responders.


Third-party monitoring in northern Nigeria

Ground Truth Solutions is working with IMPACT Initiatives and Girl Effect Nigeria to carry out Third Party Monitoring of DFID aid delivery in north-eastern Nigeria. Our goal is to provide people affected by the crisis in Nigeria with an independent mechanism to assess the services provided.


Time to act on what affected people tell us about humanitarian hotlines

In the wake of last month’s Cyclone Idai in Mozambique, many relief agencies rushed to set-up hotlines, offering affected people a direct link to those tasked with assisting them. Trying to capture the concerns and suggestions of affected communities is important in any humanitarian emergency, but hotlines alone are not the answer in ensuring their voices are heard and heeded.