As the Covid-19 pandemic took hold, we knew that listening to community feedback about what worked and what didn’t would be more important than ever when humanitarians, health workers, governments, and others came together to combat the virus.

As a part of our global initiative to gauge perceptions on Covid-19, we have partnered with the UNOPS Iraq Information Centre (IIC) to hear what refugees, returnees, and IDPs have to say about the response to the pandemic.

We believe global humanitarian reform begins in places affected by disasters, not in global capitals. That’s why we want to understand how people affected by crisis experience humanitarian action – and help humanitarian actors change course as a result.

Ground Truth Solutions worked with the OECD Secretariat from 2016 to 2019 to provide people affected by crisis with a way to assess progress on humanitarian performance.

Humanitarian agencies today increasingly deliver cash to affected people, using a growing number of mechanisms to transfer money. From digital payment systems to more traditional methods of delivering funds, there is still much to be learned about how well these systems can meet recipients’ needs and satisfy their preferences.