Listening and responding to crisis-affected communities in CAR
Since May 2024, with the support of UNICEF, we have been working with humanitarian clusters in CAR to strengthen collective accountability to affected people.
Source: Flickr - Berbérati
As a first step, we conducted an online survey of more than 100 humanitarian organisations to get a better understanding of their current practices and challenges in systematically listening and responding to communities.
Based on the survey findings and the individual experiences of aid providers, we conducted full-day workshops with the partner organisations of three clusters (Health, WASH, and CCCM/Shelter-NFI) to develop a shared understanding on how to engage with communities during the different stages of a project.
We also held a workshop with humanitarian practitioners and community members in Bria in the Haute-Kotto region, to discuss challenges and potential solutions to better involve communities in decision-making around aid.
In collaboration with our research partner Humanitarian Data Support (HDS), we have been working closely with a few national NGOs, to better understand and document their good practices of engaging with communities.
