Ukraine

Overview

More than 17 million people are in need of aid and as of November 2022, over 13 million people had been reached with humanitarian and governmental assistance. Countries were quick to raise funds and mobilise aid for Ukraine, where the first strategic objective of the Humanitarian Response Plan flash appeal states that aid needs to be provided based on the perceptions and feedback of people affected by the war.

Our work

We have been working in Ukraine and neighbouring countries hosting Ukrainian refugees since May 2022 to understand the views of affected communities, aid recipients and local actors regarding the humanitarian response.

Funded by the Disasters Emergency Committee (DEC), we launched a project in May 2022 to find out what the humanitarian response looks like from the community perspective. By asking people about their views, priorities, and expectations of how aid is provided, we work towards meeting two objectives:
 
1. To feed critical perceptions into response coordination in real-time. 
2. To understand the quality of the response from the viewpoint of aid recipients and people in need. 

Partnering with local experts at the Kiev International Institute of Sociology, we seek and analyse people’s views on access to assistance, aid-seeking behaviour, information access, knowledge of feedback mechanisms, and fairness. We use this analysis to facilitate dialogue across the country, with and between aid recipients, implementers, leaders and funders, to support incremental improvement in the ongoing response.  

In January 2023, we kicked-off an 18-months project in collaboration with the Collaborative Cash Delivery (CCD) Network with the aim to understand the specific experiences of people living in Ukraine having applied for or received cash assistance from humanitarian organisation or through government social protection schemes.