Systems change, inside and out

We have always thought that affected people’s opinions about aid should be the indicators of its quality. For ten years, Ground Truth Solutions (GTS) has asked people to share their perceptions of humanitarian assistance, aiming to understand how people view the quality of the aid they receive and helping them influence efforts undertaken on their behalf. We communicate this feedback to policymakers and aid providers with the goal to make affected people’s perceptions a key driver of humanitarian effectiveness, aiming to champion the views of people affected by crisis wherever decisions about aid are made.