Ground Truth Solutions worked with the International Federation of Red Cross and Red Crescent Societies (IFRC) to engage volunteers across its 49 countries of operation in Africa.

Ground Truth Solutions has been supporting Accountability to Affected People efforts under the U-Learn Consortium which promotes improved outcomes for refugees and host communities in Uganda.

Aiming to strengthen localisation through capacity building, we worked to support local actors in the region by embedding sustainable, locally-led solutions in-country.

Since 2018, we have been tracking the perceptions of people affected by crisis in the Lac, Ouaddaï and Logone Oriental provinces to highlight their opinions about the humanitarian aid they receive.

Global claims of improved accountability in humanitarian action are not often supported by evidence. That’s why we work with humanitarian actors in CAR who are aiming to improve accountability to affected populations, by tracking and sharing the views of people receiving aid.

In collaboration with CAMEALEON and WFP, Ground Truth Solutions explored the lived experiences or user journeys of Syrians receiving multi-purpose cash (MPC) assistance from the World Food Programme (WFP) in Lebanon.

In partnership with the Netherlands Red Cross (NLRC) and the Ugandan Red Cross Society (URCS), Ground Truth Solutions supported the creation and implementation of a systematic feedback system for the Innovative Approaches to Response Preparedness (IARP) project in Uganda.

As a part of our global initiative to gauge perceptions on Covid-19, we have partnered with the UNOPS Iraq Information Centre (IIC) to hear what refugees, returnees, and IDPs have to say about the response to the pandemic.

In Somalia, we are conducting country-wide telephone surveys with internally displaced people, people in need, and Somali citizens.

Containment and successful treatment of COVID-19 is contingent on community behaviour, which is inherently linked to information, trust and risk perception.

As the global pandemic emerged in early 2020, it presented unprecedented challenges both to refugee communities across Uganda and the humanitarian response implemented on their behalf.

Together with the British Red Cross (BRC) we developed a feedback mechanism for affected populations targeted by the Action for Migrants: Route Based Assistance (AMiRA) programme in a project funded by the Department for International Development (DFID).

We believe global humanitarian reform begins in places affected by disasters, not in global capitals. That’s why we want to understand how people affected by crisis experience humanitarian action – and help humanitarian actors change course as a result.

Covid-19 has sparked an economic crisis that will disproportionately affect the most vulnerable members of society, particularly in humanitarian contexts. The Cash Barometer project explores its economic impact, helping humanitarians to better understand its various effects, as well as to what extent recipients’ perspectives inform cash and voucher assistance (CVA) responses, on two levels: global and in-country.

In the Central African Republic (CAR), Ground Truth Solutions has worked with UNICEF to track the perceptions of affected communities and other key actors on the humanitarian response to Covid-19.

Ground Truth Solutions, in partnership with the British Red Cross (BRC), provided remote support to the Lebanese Red Cross Society (LRCS) and Zimbabwe Red Cross Society (ZRCS) to put in place mechanisms to tap public perceptions about Covid-19.

Ground Truth Solutions worked with the OECD Secretariat from 2016 to 2019 to provide people affected by crisis with a way to assess progress on humanitarian performance.

As part of the Action of Red Cross on Integration of Relocated and Resettled Persons (ARCI) project, Ground Truth Solutions provided support to the International Federation of the Red Cross and Red Crescent Societies (IFRC), the Croatian Red Cross (CRC) and the Bulgarian Red Cross (BRC).

Since 2018, the Foreign, Commonwealth and Development Office (FCDO)-funded North East Nigeria Transition to Development (NENTAD) programme has provided regional assistance for people affected by crisis including in education, treatment of malnutrition, food, and protection to the populations affected by the ongoing armed conflict in the states of Borno, Yobe, and Adamawa.

Humanitarian cash programming comes with inherent risks. With its increased use, organisations are rightly becoming more attuned to barriers and challenges that affected populations face. This includes abuses of power by financial service providers as well as the ability to voice complaints and share feedback.