Putting people first
in humanitarian operations
Ground Truth Solutions
We provide humanitarian actors with direct feedback from people affected by crisis. We amplify the voices of refugees, internally displaced people, and victims of natural disasters and conflict. In addition, we systematically collect perceptions of aid agency field staff and local partner organisations.
We offer feedback solutions for:
ReportTracking the Grand Bargain from a field perspective
The OECD secretariat commissioned Ground Truth Solutions to track first-hand how people affected by humanitarian crises – as well as field staff implementing humanitarian programmes – perceive the reforms spelled out in the Grand Bargain.
ReportMonitoring the hurricane response in the Caribbean
In September 2017, the H2H Network was approached by the United Kingdom’s Department for International Development (DFID) to support the humanitarian response to Hurricanes Irma and Maria in the Caribbean. As part of the network, Ground Truth Solutions was specifically tasked to collect and measure the views of affected communities on the response and recovery efforts in Dominica and Antigua and Barbuda.
ProjectCommunity engagement in the South Pacific
The overarching aim of this one-year project is to assist local and regional organisations in Fiji and Vanuatu to effectively communicate with communities and engage with them more efficiently by ensuring that feedback is central to preparedness measures and response programming.
OpinionCan cash transfers unleash the participation revolution?
Cash transfers and community participation are often twinned as the load bearing pillars of humanitarian reform. But is cash the participation driver it is cracked up to be? Progress towards the Participation Revolution, a goal of the Grand Bargain struck at the 2016 World Humanitarian Summit, is modest.
OpinionWhen humanitarian trust is lost
The Oxfam scandal over allegations of sexual exploitation by its staff in Haiti demonstrates the importance of listening to how people hit by crisis view aid and those who provide it. But is the sector doing enough to allow truly independent feedback?
OpinionShould I stay or should I go?
We surveyed more than 4,000 refugees and migrants in Iraq, Lebanon, Turkey, as well as Austria. Now would be a good time to learn from such feedback and address frustrations before they fester.