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Trust in humanitarian action

Aid cannot succeed without the trust of everyone involved, argues Hugo Slim, head of policy at the International Committee of the Red Cross. But what does trust in humanitarian action really mean, and how can we do a better...

Six ways donors can speed up the Participation Revolution

Because donors have a lot of clout in the humanitarian space, they can tip the balance in promoting change. One area where they can push the reform agenda further is ensuring that people hit by disaster have a say...

Strengthening humanitarian accountability in Chad

Six people were killed and dozens injured when riots broke out in a camp hosting South Sudanese refugees in the Ouaddaï province of eastern Chad in October 2018. What can humanitarian organisations learn from such cases?

Responsible data management: balancing utility with risks

One of the core principles of humanitarian action is to Do No Harm (DNH). In the context of humanitarian data this principle can be applied in two ways, an exclusive focus on risk minimization on the one hand, and...

Time to act on what affected people tell us about humanitarian hotlines

In the wake of last month’s Cyclone Idai in Mozambique, many relief agencies rushed to set-up hotlines, offering affected people a direct link to those tasked with assisting them. Trying to capture the concerns and suggestions of affected communities...

Participation Revolution gains ground

The Participation Revolution is a lofty way to describe the Grand Bargain’s call to provide people affected by crisis and disasters with a seat at the decision-makers’ table.

Closing the feedback loop: what is the value of perception surveys?

Closing the feedback loop is notoriously challenging, as the UNHCR’s Innovation Service rightly concludes in a recent post. That is why at Ground Truth Solutions, we have made it our mission to help aid agencies do better and use...

Spare a thought for Bob Geldof this Christmas

So if you want to criticise Bob, go ahead. As far as I am concerned, his singing, his hair, and even his irritating personality are all fair game. But don't criticise him for his direct, no-nonsense straight talking. The...

Abuse, complaints and the trust deficit

A crisis of confidence has engulfed the humanitarian aid sector since revelations earlier this year of international staff in Haiti hiring sex workers after the 2010 earthquake.

Dear aid workers around the world

This World Humanitarian Day provides a welcome opportunity to highlight a consistent and positive trend we are seeing in nearly all our surveys: when asked about their experience with aid workers, most people tell us they are treated with...

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