Project • Completed

Client feedback for better livelihoods in Kenya

Building Incomes and Leveraging Livelihoods for Youth (BILLY) is an International Rescue Committee (IRC) initiative to improve the lives of urban refugees and vulnerable Kenyans in Nairobi’s informal settlements. It aims to improve employability and increase income-earning potential through interventions that develop useful skills. These interventions include business and vocational trainings, apprenticeships, job counselling and placement, support with business plan development, and entrepreneurship counselling.

Ground Truth Solutions partnered with the IRC in Kenya, with support from the IKEA foundation, to provide the project team with the tools to collect direct feedback from potential and current clients in order to optimise services offered in the future.