COVID-19 response

Mitigation and containment of COVID-19 is dependent on people’s individual and collective actions. It is vital that the views and feedback of citizens, responders and health workers in humanitarian settings are included in programme coordination, design and implementation. Despite operational constraints, we are using a range of methods to find out what people think -- along themes of trust, information, behaviour and economic impact -- ensuring that the ongoing response is informed by and adapted to the perspectives of affected and at-risk communities. As we track perceptions in various contexts, adapting or expanding upon existing projects, global analysis will help inform research and learning for future epidemics.

Source : ICRC

Amplifying affected people’s views of the humanitarian and COVID-19 responses in Burkina Faso

We are collecting feedback from internally displaced people and host community members in Burkina Faso regarding their views of the humanitarian aid they receive and their opinions on the current COVID-19 response.

Project status: Ongoing

Community leaders’ perceptions on COVID-19 in Uganda

In Uganda, we are talking to South Sudanese and Congolese community leaders in refugee settlements across 10 regions, to capture their insight on communities’ information access, behaviours, trust and the economic impact of COVID-19.

Project status: Ongoing

Collecting citizens and community actors’ perceptions on COVID-19 in CAR

In the Central African Republic (CAR), Ground Truth Solutions is working with UNICEF on the implementation of surveys gauging the perceptions of affected communities, humanitarian staff and other key actors on the on-going humanitarian response to COVID-19.

Project status: Ongoing

Mapping the user journeys of Syrian refugees receiving multi-purpose cash in Lebanon

In close collaboration with CAMEALEON and the World Food Programme, this project sets out to understand the experience of multi-purpose cash recipients from beginning to end. A human-centred design approach sheds light on factors like demographic characteristics, vulnerabilities, and points of interaction or “touchpoints” that enhance or frustrate recipients’ experiences.

Project status: Ongoing

Perceptions on a pandemic inside Syria

We have partnered with the Humanitarian Needs Assessment Programme (HNAP) to hear how conflict-affected individuals inside Syria perceive the COVID-19 pandemic and response.

Project status: Ongoing

Collecting community perceptions on COVID-19 in Iraq

In partnership with the UNOPS Iraq Information Centre (IIC), Ground Truth Solutions is collecting community perceptions data on the COVID-19 pandemic that will feed into the ongoing humanitarian response.

Project status: Ongoing

Understanding the impact of COVID-19 on Cash and Voucher Assistance

We are working with key global actors such as CaLP and CashCap and in-country actors in CAR, Nigeria and Somalia to understand the wider impacts of COVID-19 on cash and voucher assistance, and their approaches to the current crisis.

Project status: Ongoing

Developing a feedback mechanism to inform COVID-19 response plans in Lebanon and Zimbabwe

Ground Truth Solutions, in partnership with the British Red Cross (BRC), is providing remote support to the Lebanese Red Cross Society (LRCS) and Zimbabwe Red Cross Society (ZRCS) to put in place mechanisms to tap public perceptions about COVID 19.

Project status: Ongoing

Citizens perceptions around COVID-19 in Somalia

In Somalia, we are conducting country-wide telephone surveys with internally displaced people, people in need, and Somali citizens. We are asking questions about information access, behaviours, trust, and the economic impact of COVID-19 every six weeks in order to collect trend data, triangulated with information from other actors, to inform the ongoing response.

Project status: Ongoing