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Putting people first in humanitarian operations

Ground Truth Solutions provides humanitarian agencies with direct feedback from people affected by crisis. We amplify the voices of refugees, internally displaced people, asylum seekers, and victims of natural disasters – allowing organisations to systematically integrate this vital information into relief programmes around the world. Accurate, unbiased information, collected on the ground and in real time, allows aid agencies to take better decisions and to provide the right support.

UN agencies, NGOs, as well as the Red Cross movement can use this feedback as a tool to manage and shape projects as they are being rolled out and to maximise their effectiveness. Donors can use the information to track how and where their support is making a difference. And those in need of assistance and protection are better served, where their views are fully taken into account. 

To learn more about our mission, click here.

Where we work

News and commentary

Image uploaded from iOS TWO MONTHS AFTER IRMA, HOW HAS THE RESPONSE IN THE CARIBBEAN PROGRESSED? - Two months after Hurricane Irma left the island of Barbuda "barely habitable”, our first survey shows that people find recovery efforts too slow.... Read More
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Praise feedback and pass the buck

After Haiti’s earthquake in 2010, a story about IOM’s then novel idea of putting suggestion boxes in camps for displaced people made the front page of the New York Times, …
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Innovation and Communication in Disasters

Martin Dawes gives his insight on the innovative work being made within the humanitarian landscape regarding accountability and feedback. With specific emphasis on the events that unfolded at the firs…
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