Putting people first in humanitarian operations

Ground Truth Solutions

We help aid providers understand the views of people affected by crisis in order to increase accountability and improve programme quality.

We offer feedback solutions for:

Une réponse humanitaire redevable au Tchad

Ulrich joined the team in July 2018 as a statistical analyst. He is responsible for processing feedback data as it comes in from Ground Truth Solutions’ many projects around the world.


Tools for localisation: steady flow of humanitarian aid coupled with knowhow to use it

With the debate grinding on about how to give local and national humanitarian actors more funding and a bigger role, we wanted to discover what’s working and what’s not in their relations with the international intermediary organisations that provide them funds and marching orders.


Field perspectives on the Grand Bargain

The OECD secretariat commissioned Ground Truth Solutions to track first-hand how people affected by humanitarian crises – as well as field staff implementing humanitarian programmes – perceive the reforms spelled out in the Grand Bargain.


Community engagement in the South Pacific

The overarching aim of this one-year project is to assist local and regional organisations in Fiji and Vanuatu to effectively communicate with communities and engage with them more efficiently by ensuring that feedback is central to preparedness measures and response programming.


Can cash transfers unleash the participation revolution?

Cash transfers and community participation are often twinned as the load bearing pillars of humanitarian reform. But is cash the participation driver it is cracked up to be? Progress towards the Participation Revolution, a goal of the Grand Bargain struck at the 2016 World Humanitarian Summit, is modest.


When humanitarian trust is lost

The Oxfam scandal over allegations of sexual exploitation by its staff in Haiti demonstrates the importance of listening to how people hit by crisis view aid and those who provide it. But is the sector doing enough to allow truly independent feedback?