Putting people first in humanitarian operations

Ground Truth Solutions provides humanitarian agencies with direct feedback from people affected by crisis. We amplify the voices of refugees, internally displaced people, asylum seekers, and victims of natural disasters – allowing organisations to systematically integrate this vital information into relief programmes around the world. Accurate, unbiased information, collected on the ground and in real time, allows aid agencies to take better decisions and to provide the right support.

UN agencies, NGOs, as well as the Red Cross movement can use this feedback as a tool to manage and shape projects as they are being rolled out and to maximise their effectiveness. Donors can use the information to track how and where their support is making a difference. And those in need of assistance and protection are better served, where their views are fully taken into account. 

To learn more about our mission, click here.

Where we work

News and commentary

MSF demonstrates UAV to local stakeholders Can innovation labs deliver better humanitarian aid? - The World Humanitarian Summit in 2016 deliberately avoided hard talk of systemic reform; instead, we got incrementalism, with innovation one of the drivers... Read More

Innovation and Communication in Disasters

Martin Dawes gives his insight on the innovative work being made within the humanitarian landscape regarding accountability and feedback. With specific emphasis on the events that unfolded at the firs…
Read More

The Benefits of Citizen Engagement

Sarah Holst from Integrity Action assesses the improvement of aid capabilities of organizations in post-earthquake Nepal after Ground Truth implemented its feedback methodology. …
Read More

The Ebola Response in West Africa

The Humanitarian Policy Group (HPG) takes an in depth look into the systematic flaws and weaknesses of the humanitarian response to the Ebola epidemic rather than operational issues. …
Read More