Individual aid agencies

When we work with individual agencies we use the Constituent Voice™ methodology, which was developed by Keystone Accountability and adapted by Ground Truth Solutions to the humanitarian space. This emphasises the importance of continuous tracking of peoples' perceptions but does not consider the stream of feedback as an end in itself. Rather, it is the basis for dialogue with the communities that are the focus of humanitarian action, probing what lies behind the headline survey findings and identifying solutions with the affected people themselves.

Supporting the integration of refugees and asylum seekers in the Balkans

Ground Truth Solutions is supporting the capacity development of the Croatian and Bulgarian Red Cross National Societies to proactively solicit feedback from refugees and asylum seekers with the aim of improving their service provision.

Project status: Ongoing

Feedback from migrants in transit in Burkina Faso and Niger

We developed a feedback mechanism to help the affected population share their opinion about services received under the British Red Cross's Action for Migration: Route Based Assistance Programme.

Project status: Completed

Assessing the humanitarian data landscape

Ground Truth Solutions and Publish What You Fund are conducting research to understand the information needs of humanitarian actors and the challenges they face accessing it. By focusing on national aid providers, international NGOs, governments, and UN agencies in Iraq and Bangladesh, this project will provide recommendations on how to change open data to make it more useful and accessible to humanitarian responders.

Project status: Ongoing

Third-party monitoring in northern Nigeria

Ground Truth Solutions is working with IMPACT Initiatives and Girl Effect Nigeria to carry out Third Party Monitoring of DFID aid delivery in north-eastern Nigeria. Our goal is to provide people affected by the crisis in Nigeria with an independent mechanism to assess the services provided.

Project status: Ongoing

Reducing the risks of abuse of power by financial service providers

This project provided affected people in Cameroon and the Democratic Republic of the Congo (DRC) who receive cash assistance with a way to assess the risks of such programming, and the mitigation measures put in place.

Project status: Completed

Community engagement in the South Pacific

The overarching aim of this project is to assist local and regional organisations in Fiji and Vanuatu to effectively communicate with communities and engage with them more efficiently by ensuring that feedback is central to preparedness measures and response programming.

Project status: Ongoing

Affected people’s perceptions of cash programming in Chad

Ground Truth Solutions has partnered with the World Food Programme in Chad to assess affected people's perceptions of the current cash programmes, while also complementing on-going monitoring efforts.

Project status: Completed

Monitoring the adaptive safety nets system in Chad

Ground Truth Solutions partnered with the World Bank and the government of Chad to monitor perceptions of the relevance and effectiveness of cash transfers made under the Safety Nets Project.

Project status: Completed

Accountability-framework in South Sudan

Ground Truth Solutions worked with the IOM to develop an accountability framework for the Shelter Cluster in South Sudan to facilitate meaningful engagement with affected communities. The accountability framework is enabling a better understanding of the needs, priorities, experiences, and expectations of conflict- and disaster-affected people in South Sudan.

Project status: Completed

ICRC community engagement in Afghanistan and the Philippines

Ground Truth Solutions partnered with the International Committee of the Red Cross (ICRC) to track and understand the perceptions of people who receive assistance, as well as the larger communities affected by crisis. The collaboration was launched in early 2017 with a focus on the Philippines and Afghanistan.

Project status: Completed

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