Individual aid agencies

When we work with individual agencies we use the Constituent Voice™ methodology, which was developed by Keystone Accountability and adapted by Ground Truth Solutions to the humanitarian space. This emphasises the importance of continuous tracking of peoples' perceptions but does not consider the stream of feedback as an end in itself. Rather, it is the basis for dialogue with the communities that are the focus of humanitarian action, probing what lies behind the headline survey findings and identifying solutions with the affected population themselves.

Affected people’s perceptions of cash programming in Chad

Ground Truth Solutions has partnered with the World Food Programme in Chad to assess affected people's perceptions of the current cash programmes, while also complementing on-going monitoring efforts.

Project status: Ongoing

Monitoring the adaptive safety nets system in Chad

Ground Truth Solutions has partnered with the World Bank and the government of Chad to monitor perceptions of the relevance and effectiveness of cash transfers made under the Safety Nets Project.

Project status: Ongoing

Community engagement in the South Pacific

The overarching aim of this one-year project is to assist local and regional organisations in Fiji and Vanuatu to effectively communicate with communities and engage with them more efficiently by ensuring that feedback is central to preparedness measures and response programming.

Project status: Ongoing

Accountability-framework in South Sudan

Ground Truth Solutions worked with the IOM to develop an accountability framework for the Shelter Cluster in South Sudan to facilitate meaningful engagement with affected communities. The accountability framework is enabling a better understanding of the needs, priorities, experiences, and expectations of conflict- and disaster-affected people in South Sudan.

Project status: Completed

ICRC community engagement in Afghanistan and the Philippines

Ground Truth Solutions is partnering with the International Committee of the Red Cross (ICRC) to track and understand the perceptions of people who receive assistance, as well as the larger communities affected by crisis. The collaboration was launched in early 2017 with a focus on the Philippines and Afghanistan.

Project status: Ongoing

Client feedback for better livelihoods in Kenya

Ground Truth Solutions partnered with the IRC in Kenya to provide the project team of the Building Incomes and Leveraging Livelihoods for Youth (BILLY) initiative with the tools to collect direct feedback from potential and current clients to optimise the services they offer.

Project status: Ongoing

Feedback mechanisms for refugees and asylum seekers

We partnered with the International Federation of Red Cross (IFRC) to gauge the perceptions of refugees and migrants in Italy and Austria. In addition to tracking the perceptions of refugees availing of the family reunification services in Austria, we gathered feedback from staff members and volunteers to further facilitate internal transparency. Together with the IFRC, we developed a handbook and training package to be used by staff in the future.

Project status: Completed

Tools for improving refugee counselling in Vienna

Ground Truth Solutions partnered with Projekt Verein Integrationshaus to provide them with the tools to collect direct feedback from their clients: refugees and asylum seekers in Vienna. The organisation offers counselling to help shape the future of refugees and asylum seekers, whether in terms of housing, education, employment, psychological support or integration more generally.

Project status: Completed

Listen Learn Act

From September 2015 to April 2017, DanChurchAid, Save the Children Denmark, and Ground Truth Solutions jointly implemented the Listen Learn Act project. Funded by European Union Humanitarian Aid (ECHO), the project aimed to explore the use of Ground Truth Solutions' methodology as a tool to measure and improve compliance with the Core Humanitarian Standard (CHS) through the eyes of affected people.

Project status: Completed

Listening to the voices of displaced people in Ukraine

In 2014, Ground Truth Solutions partnered with Ukraine’s Prime Minister Office to obtain regular feedback on the perceptions of the thousands of internally displaced people who fled fighting in eastern provinces at the time and were facing precarious living conditions.

Project status: Completed

Show more