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Organisation for Economic Co-operation and Development

World Humanitarian Summit – Field Survey and Analysis


During the 2016 World Humanitarian Summit, leading donors and aid providers agreed to the Grand Bargain, a shared commitment to better serve people in need. Ground Truth Solutions is partnering with the OECD secretariat to provide a baseline against which to track the impact of the reforms set out in the Grand Bargain over time. By surveying people and staff in a select group of humanitarian contexts, the goal is to gauge the impact of the commitments in the bargain  to find out how humanitarian operations in each country are perceived by affected people and staff responsible for programme implementation on the ground. 

The pilot was launched in Lebanon in November 2016, and will be extended  to an additional five countries in 2017. Targeted countries represent a diverse set of humanitarian contexts, ranging from natural disasters and conflict-related crises to emergencies and protracted settings. Ground Truth Solutions is gathering data from affected people as well as frontline workers in order to provide insight on whether and how reforms set out in the bargain promote more effective and responsive aid.

Ground Truth is using a set of tailored questions to track perceptions on key dimensions of humanitarian performance. These dimensions include the relevance, timeliness and effectiveness of services, the relationship between aid providers and crisis-affected people, their sense of empowerment, and the outcomes of humanitarian action. Ground Truth’s Constituent Voice™ methodology will provide a framework to establish a baseline of beneficiary perspectives.  The results of the surveys will be shared across the humanitarian sector.

In the Lebanon pilot, the affected people survey was conducted with representative samples from each of the 5 regions in Lebanon and for each of the three refugee groups (Syrian refugees, Palestinian refugees from Lebanon, and Palestinian refugees from Syria). The frontline staff survey was conducted with UN agencies and international organisations (UNHCR, UNICEF, UNRWA, WFP, IOM), INGOs (IRC, MercyCorps, Save the Children), and local and national responders (Najdeh, Kayany, Amel).


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